PenPals Nikolaev guarantees your full satisfaction. If you are experiencing an issue with your purchase, our Customer Support team is ready to help!
Once a project has been approved by you, we may request a deposit prior to our beginning work for you. The deposit may be up to 50% of the total price agreed to by you.
This depends on the complexity of your project and time allocated. Payment in full must be received by PenPals Nikolaev prior to the release of services ordered.
Services may include investigation, communication, rentals, gift delivery and conferences with Billgreen54. Other related services are also part of this policy.
If you are requesting a refund, please notify us as soon as possible. Unless there is a technical defect with your purchased file, please understand that we are unable to guarantee a refund because we provide you with immediate access to download your files after your approval. You are responsible for approving our services as explained in full detail.
PenPals NIkolaev refund and satisfaction policy is updated periodically. Questions? Contact us!